IT leaders looking for an alternative ITSM/ESM platform need a solution that prioritises ease of use, service-centricity, and intelligent automation. Xurrent is designed to be Easy, Advanced, and Complete—offering a seamless, AI-powered experience without complexity.
At Xcession, our experts help organisations implement, optimise, and support Xurrent, ensuring IT leaders unlock its full potential. Whether you’re migrating from another platform, expanding functionality, or refining processes, our team ensures a smooth transition to a high-performance, low-maintenance ITSM/ESM solution.
Why IT Leaders Choose Xurrent
Xurrent is built for organisations that want powerful ITSM and ESM capabilities without unnecessary complexity.
Key benefits include:
Faster implementation, minimal admin effort, and an intuitive experience for end users and service teams.
AI and automation embedded at the core, ensuring efficiency from day one.
A full suite of ITIL-aligned modules included in a simple, predictable licence with no hidden costs.
Ultra-low latency, high uptime, and no disruptive upgrades thanks to continuous weekly releases.
Xurrent’s name reflects its purpose—a platform designed for fluid service delivery and seamless collaboration and integration.
"As a fast-growing MSP, our service management platform is essential to delivering exceptional customer experiences. Xcession’s expertise and support during our migration to Xurrent (formerly 4me) were instrumental in helping us meet aggressive timelines. Thanks to their seamless execution, our customers experienced a smooth transition with minimal disruption."
Ashok Nath, Head of India Shared Services Delivery & Service Management - Vohkus
How Xcession helps to get the most from Xurrent
Our consultants work closely with IT leaders to ensure Xurrent aligns with their service goals and business strategy.
We provide:
- Fast-track implementation - Helping you get up and running quickly, with minimal disruption.
- Service-first configuration - Ensuring workflows prioritise user experience and automation.
- Best-practice guidance - Advising on AI adoption, automation strategies, and ITIL-aligned processes.
Xurrent’s complete feature set extends beyond ITSM, enabling enterprise-wide service management.
Our experts help organisations:
- Optimise service delivery for HR, Finance, and Facilities.
- Leverage AI-driven automation to reduce manual effort across business functions.
- Integrate Xurrent with other enterprise applications for a connected, streamlined experience.
Our team provides post-implementation support to ensure long-term success.
We help:
- Keep Xurrent stable, efficient, and noise-free – A platform that "just works" with very few bugs or issues.
- Maximise AI and automation benefits – Ensuring you get full value from Xurrent’s intelligent workflows.
- Scale Xurrent as your organisation evolves – Supporting new service areas and process improvements.
Let’s Talk
Is Xurrent Right for You?
If you’re looking for a modern, AI-powered ITSM & ESM platform that is simple to implement, easy to manage, and offers complete functionality without complexity, Xurrent is the answer.
Xcession helps you make the most of Xurrent. Let’s talk.