Going the extra mile to help service management leaders

About Xcession
Committed to creating great experiences

Our Values

Everything we do at Xcession is underpinned by our four guiding values. These govern the way we work with our people, our customers and our partners. When we think about how we apply our values every day we always consider what this means internally within Xcession, and what it means to the people we work with outside of our organisation.  

By working according to these principles we feel we create the best environment for everyone:

We aim to create great experiences

  • For our staff this means we will provide an environment where every individual can enjoy their work and flourish.

  • For our customers and partners this means we will always focus on service excellence, we will work collaboratively with our clients and technology partners, and we will always endeavour to go the ‘extra mile’.

We aim to continually learn from each other 

  • For our staff this means we will willingly share our experiences and learnings to support our colleagues, and we will not tolerate ‘blame’ but will see mistakes as a learning opportunity for all.

  • For our customers and partners this means we will be open to ideas and challenges from clients to provide for better outcomes, and we will build relationships with our partners which support our continual learning. 
Screenshot 2025-03-31 at 12.41.17
Untitled design (4)

We are 100% unbiased in respect to people and technology

  • For our staff this means we will embrace diversity within Xcession and will strive to break down barriers standing in the way of recruitment or development of talented and driven individuals, and every employee will have an equal voice.
  • For our customers and partners this means we will ensure that the needs of the client determines the technology, and we will remain curious about new and emerging technologies.

We embrace change

  • For our staff this means we will continuously look inwardly to assess how we can change for the better, and rather than fear the ‘unknown’ and the ‘different’ we will be inquisitive and open-minded.

  • For our customers and partners this means we recognise the needs of every client are different and we will work with any change required to fulfil those needs, and we will remain open to and embrace technological change and advancement.
Screenshot 2025-03-31 at 12.13.22
Untitled design (4)

When you add this to a team of great people, working together to solve customer challenges, you have something very powerful. 

If you would like to get to know us and our experts, book a call.

Case Study Delaware (3) copy

A career with  Xcession 

We are always looking for talented people to join our team at Xcession. If you have a passion for helping others make the most of their investment in ESM technologies, are always willing to learn and can align with our company values, then forward your CV to careers@xcession.co.uk

Scroll to Top